Fands Infonet is offering you an opportunity to take your Career at new heights by attending our Soft Skills, Behavioral & Motivational Trainings.
Soft skills refer to the cluster of personality traits, social graces, facility with language, personal habits, friendliness, and optimism that mark people to varying degrees
In today’s world of globalization, a software developer is not a scientist working in isolation. It has become common that the developer needs to work on site or have to interact with the partners in countries like US, UK, Australia or New Zealand. Doing business with clients from across the world demands not just a high degree of technical skills but also awareness of culture specific behaviors. And that makes it necessary to develop employee’s interpersonal and behavioral skills. Therefore soft skilled employees are high in demand for Indian IT companies who are now involved in bigger projects.
Lunch & Tea
We also conduct workshops on the following topics
Maximizing your Potential
Accountability & Ownership
Management Development Program
First Time Manager’s program
Creativity & Innovation
Cross Culture Sensitization
Who moved My Cheese
About the Program
This is a hard-core communication skills program, specially designed to suit your requirements. The program throws light on the importance of effective communication, the process of communication and overcoming the barriers to communication. The program also covers the art of writing emails and improving telephone skills. In an era where information and communication is power, this program is of great help to anybody who wishes to communicate more effectively and generate desired results.
Ice-breaker, Participants and Facilitator introductions
Where do I stand?
Understanding my current level of communication
Communicating at the workplace – Listening
Ingredients of effective listening, barriers to listening, dos and don'ts of listening
Presentation/Instructor led discussion/ Video
Communicating at the workplace - Verbal and Non-verbal communication
Oral communication, articulation, intonation, probing, language (vocabulary), Power phrases and danger phrases. Significance of non-verbal communication, body language, gestures, facial expressions, eye contact
Presentation/Instructor led discussion/ Video/ Activities
Communication in a TEAM
Diverse team members/ significance of effective and continuous communication between team members/Giving and receiving feedback
Instructor led discussion/Activity
Models to structure information for written communication – Pyramid/OIAC, Formats/ Samples, Email – Do’s and Don’ts, Email etiquette
Discussion, Demonstrations/activities for practice
Managing Difficult People
Communication styles/Managing disagreements and conflicts/ Having a difficult conversation
Discussion, Demonstrations/activities for practice/Role play
Overcoming Fear, Do’s and don’ts for public speaking, Preparing oneself for public speaking
Recap and way forward
Discussion/ Action planning
Date : 14th July 2018
Time : 10:00 AM To 06:00 PM (Registration at 09:30 AM)
Date : HOLIDAY INN, Hinjawadi
Fees & Registration : Rs. 4,750/- plus GST & Levies as applicable per participant inclusive of course material payable by cheque in favor of ‘Fands Infonet Pvt. Ltd.'